Copyright and DMCA notices

We respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA).

Designated agent

Send copyright notices to our designated agent:

• Email: devops@bittermelontech.com
• Attention: Copyright Agent, Bitter Melon Technologies

We are in the process of registering a formal designated agent with the U.S. Copyright Office. Until that registration is complete, the address above is the contact for copyright notices.

What a takedown notice must include

For us to act, your notice needs to contain all of the following:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you say has been infringed.
3. Identification of the material you say is infringing, and enough detail for us to find it in Stash: a username, a place or dish name, or a description of where it appears.
4. Your contact information: name, address, telephone number, and email.
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

A notice missing these elements may not be valid, and knowingly making a false claim can carry liability.

What we share, and with whom

When we remove material after a valid notice, we notify the person who posted it. We tell them what was claimed and which material we removed. We give them your name and email address so they can respond or send a counter-notice. We do not pass your postal address or telephone number to the person who posted the material.

If that person sends a valid counter-notice, we send you a copy of it in full, including their name, address and telephone number. The law requires this, and you would need those details to serve court papers.

We use the details in a notice or counter-notice only to process the claim, keep a record of it, and make the disclosures described on this page. We do not publish notices.

Send a notice

Email the notice to the agent above, or use this form. Put the required details in the message. After you submit, it reaches our copyright inbox and we reply by email.

Counter-notice

If your content was removed and you believe that was a mistake or that the use was authorized, you can send a counter-notice to the same agent. A counter-notice must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed and where it appeared before it was removed.
3. A statement, made under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal court for your address (or, if you are outside the United States, for any district where we may be found), and that you will accept service of process from the person who filed the notice.

When you send a counter-notice, we forward it in full to the person who filed the original notice. That copy includes your name, address and telephone number. The law requires this, and it is how that person would serve you if they file a court action to keep the material down.

If you send a valid counter-notice, we may restore the material unless the person who filed the original notice tells us they have filed a court action to keep it down. As with a takedown notice, a false statement in a counter-notice can carry liability.

Repeat infringers

We may suspend or terminate accounts that repeatedly post infringing content, as described in the Terms of Service.